RIICOM301E - Communicate information

Nationally recognised training. Training and assessment delivered by Safe Act Pty Ltd on behalf of Allens Training Pty Ltd RTO 90909.

About this course

This course will provide individuals with the skills, knowledge and confidence to communicate information verbally and in written formats, to complete work activities within the mining, drilling and civil infrastructure industry. It includes planning and preparing for and conducting communication via several different methods to ensure work activities are understood. Individuals will gain the skills to effectively plan and prepare for meetings, present information either in a written, verbal or electronic format, as well participate in conflict resolution meetings.

This course may also be known as the G9 (previously S3) course.

Some industries recommend a refresher training be undertaken every 5 years.

Units Delivered

The following units will be included in your certificate:

RIICOM301E - Communicate information

Course Delivery

This course can be delivered/assessed in the workplace or at
facility organised by the training provider.

Course Durations

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

Refresher face-to-face contact time of at least 6 Hours

Face-to-Face face-to-face contact time of at least 8 Hours

Entry Requirements

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

• The ability to read and write basic English and interpret workplace documentation, policies and procedures
• The ability to use technical and workplace specific vocabulary to verbally communicate and complete workplace records and forms
• Have basic computer skills to prepare and deliver a presentation in an electronic format as well as communicate work activity information electronically

Assessment Requirements

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

Certificate Renewal Requirements

This certificate does not require renewal

Assessment Activities

Practical Assessment:

• Deliver a presentation during a Toolbox Talk
• Complete a Toolbox talk template
• Resolve conflict and complete conflict resolution meeting notes

Theory Assessment:

• A written assessment consisting of multiple choice and short answer questions.  

Bookings and enquiries

View current course details and enquire in Training Desk

For scheduled dates, delivery locations or a workplace group booking, contact Safe Act or call 1300 712 220. Fees and availability are confirmed at booking.

Read the Allens Training student handbook for learner rights, responsibilities and support.